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Cardiac-eu.org

Checklist for Mobile Telephones

No significant benefits No significant benefits
Minor benefits Minor benefits
Major benefits Major benefits
User Groups
Visual
Hearing
Physical
Cognitive
Ageing
           
Keypad / Controls          
There is good visual contrast between the keys and body of the phone
Major benefits visual
No significant benefits hearing
No significant benefits physical
No significant benefits cognitive
Minor benefits ageing
Key tops are convex, or flat with a raised edge
Minor benefits visual
No significant benefits hearing
Major benefits physical
No significant benefits cognitive
Minor benefits ageing
Keys are as large a size as possible
Major benefits visual
No significant benefits hearing
Major benefits physical
No significant benefits cognitive
Minor benefits ageing
Keys are internally illuminated
Major benefits visual
No significant benefits hearing
No significant benefits physical
No significant benefits cognitive
Minor benefits ageing
Visual markings on the keys are clear and as large as possible
Major benefits visual
No significant benefits hearing
No significant benefits physical
No significant benefits cognitive
Minor benefits ageing
Keys are raised 5mm above the body of the phone
Major benefits visual
No significant benefits hearing
Minor benefits physical
No significant benefits cognitive
Minor benefits ageing
There is auditory feedback of key activation
Major benefits visual
No significant benefits hearing
No significant benefits physical
Minor benefits cognitive
Minor benefits ageing
There is tactile feedback of key activation
Major benefits visual
Major benefits hearing
Minor benefits physical
Minor benefits cognitive
Minor benefits ageing
Function keys are tactually discernable from numeric keys
Major benefits visual
No significant benefits hearing
No significant benefits physical
Minor benefits cognitive
Minor benefits ageing
The "5" key is marked tactually
Major benefits visual
No significant benefits hearing
No significant benefits physical
No significant benefits cognitive
Minor benefits ageing
There is a voice mode selction that announces all key presses
Major benefits visual
No significant benefits hearing
No significant benefits physical
Minor benefits cognitive
Minor benefits ageing
There are one-touch buttons for dialling
Minor benefits visual
No significant benefits hearing
Major benefits physical
Minor benefits cognitive
Minor benefits ageing
Rotational or linear-stop controls have been incorporated
Major benefits visual
No significant benefits hearing
Minor benefits physical
No significant benefits cognitive
Minor benefits ageing
The user can adjust or reset timed responses
Major benefits visual
No significant benefits hearing
Major benefits physical
Major benefits cognitive
Minor benefits ageing
The ability to swtich on or off buttons on the side of the telephone
No significant benefits visual
No significant benefits hearing
Major benefits physical
No significant benefits cognitive
Minor benefits ageing
           
Display / Screen          
There is good contrast and a clear typeface
Major benefits visual
No significant benefits hearing
No significant benefits physical
No significant benefits cognitive
Minor benefits ageing
There is no scrolling or flashing text
Major benefits visual
No significant benefits hearing
No significant benefits physical
Minor benefits cognitive
Minor benefits ageing
There is minimal visual flicker and image flashing
Major benefits visual
No significant benefits hearing
No significant benefits physical
Minor benefits cognitive
Minor benefits ageing
There is minimal glare on the display and control surfaces
Major benefits visual
No significant benefits hearing
No significant benefits physical
No significant benefits cognitive
Minor benefits ageing
There is adequate back lighting
Major benefits visual
No significant benefits hearing
No significant benefits physical
No significant benefits cognitive
Minor benefits ageing
There is the ability to alter the length of activation time for back lighting
Major benefits visual
No significant benefits hearing
No significant benefits physical
No significant benefits cognitive
Minor benefits ageing
The font size can be increased
Major benefits visual
No significant benefits hearing
No significant benefits physical
Minor benefits cognitive
Minor benefits ageing
All labels and instructions are in upper and lower case, not capitals
Major benefits visual
No significant benefits hearing
No significant benefits physical
Minor benefits cognitive
Minor benefits ageing
Arabic numerals are used
Major benefits visual
No significant benefits hearing
No significant benefits physical
Minor benefits cognitive
Minor benefits ageing
The colours on the screen allow for red/green and blue/yellow colour blindness
Major benefits visual
No significant benefits hearing
No significant benefits physical
No significant benefits cognitive
Minor benefits ageing
           
Physical characteristics          
The SIM card is easily inserted in the correct orientation
Major benefits visual
No significant benefits hearing
Major benefits physical
Minor benefits cognitive
Minor benefits ageing
The phone is not too heavy to hold
No significant benefits visual
No significant benefits hearing
Major benefits physical
No significant benefits cognitive
Minor benefits ageing
The phone can be operated using one hand
No significant benefits visual
No significant benefits hearing
Major benefits physical
No significant benefits cognitive
No significant benefits ageing
The underside of the phone is made from non-slip material
No significant benefits visual
No significant benefits hearing
Major benefits physical
No significant benefits cognitive
Minor benefits ageing
The antenna is robust and does not require extending
Minor benefits visual
No significant benefits hearing
Major benefits physical
No significant benefits cognitive
Minor benefits ageing
           
Operation          
There is an audio indication when the phone is switched on or off
Major benefits visual
No significant benefits hearing
No significant benefits physical
No significant benefits cognitive
Minor benefits ageing
There is a visual indication when the phone is switched on or off
No significant benefits visual
Major benefits hearing
No significant benefits physical
No significant benefits cognitive
Minor benefits ageing
The phone should be able to return to a default status
Minor benefits visual
No significant benefits hearing
No significant benefits physical
Major benefits cognitive
Minor benefits ageing
Error messages are in short, simple sentences
Minor benefits visual
No significant benefits hearing
No significant benefits physical
Major benefits cognitive
Minor benefits ageing
All labels and instructions are in short, simple sentences
Minor benefits visual
No significant benefits hearing
No significant benefits physical
Major benefits cognitive
Minor benefits ageing
There are no abbreviations used
No significant benefits visual
No significant benefits hearing
No significant benefits physical
Major benefits cognitive
Minor benefits ageing
There is an option to associate a photograph with a telephone number in the address book
No significant benefits visual
No significant benefits hearing
No significant benefits physical
Major benefits cognitive
Minor benefits ageing
           
Audio output          
The volume of the ringing tone can be set by the user
Major benefits visual
Major benefits hearing
No significant benefits physical
No significant benefits cognitive
Minor benefits ageing
The ringing/alerting tone uses high and low frequencies
No significant benefits visual
Major benefits hearing
No significant benefits physical
No significant benefits cognitive
Minor benefits ageing
The user can increase the volume of the audio signal
No significant benefits visual
Major benefits hearing
No significant benefits physical
No significant benefits cognitive
Minor benefits ageing
Audio prompts have a synchronised text version
No significant benefits visual
Major benefits hearing
No significant benefits physical
No significant benefits cognitive
Minor benefits ageing
There is an industry standard connector for listening devices
Minor benefits visual
Major benefits hearing
Minor benefits physical
No significant benefits cognitive
Minor benefits ageing
There is the ability to install assistive technology directly onto the telephone
Major benefits visual
No significant benefits hearing
No significant benefits physical
Minor benefits cognitive
Minor benefits ageing
           
Charging the battery          
The battery should be easy to install or replace
Major benefits visual
No significant benefits hearing
Major benefits physical
Minor benefits cognitive
Minor benefits ageing
There is an audio and visual indication of battery status
Major benefits visual
Major benefits hearing
No significant benefits physical
Minor benefits cognitive
Minor benefits ageing
There is an audible or tactile response when the charger is connected correctly
Major benefits visual
Major benefits hearing
Minor benefits physical
Minor benefits cognitive
Minor benefits ageing
           
Peripheral devices          
There is an infra-red or wireless port
Major benefits visual
Major benefits hearing
Major benefits physical
No significant benefits cognitive
Minor benefits ageing
There is reduced interference to external hearing technologies
Minor benefits visual
Major benefits hearing
No significant benefits physical
No significant benefits cognitive
Minor benefits ageing
There is effective wireless coupling for hearing aids
No significant benefits visual
Major benefits hearing
No significant benefits physical
No significant benefits cognitive
Minor benefits ageing
Any slot or connection point has a bevelled edge
Major benefits visual
No significant benefits hearing
Minor benefits physical
No significant benefits cognitive
Minor benefits ageing
           
Instruction manuals / Documentation          
Simple, clear concise language is used
Major benefits visual
No significant benefits hearing
No significant benefits physical
Major benefits cognitive
Minor benefits ageing
Documents are available in alternate formats
Major benefits visual
Major benefits hearing
No significant benefits physical
No significant benefits cognitive
Minor benefits ageing
Documents are available in alternate modes of delivery
Major benefits visual
Major benefits hearing
No significant benefits physical
Minor benefits cognitive
Minor benefits ageing
The typeface is clear and legible
Major benefits visual
No significant benefits hearing
No significant benefits physical
Minor benefits cognitive
Minor benefits ageing
Information contained in pictures is also explained in text
Minor benefits visual
No significant benefits hearing
No significant benefits physical
Major benefits cognitive
Minor benefits ageing

Checklist for Displays
Checklist for Keys